Mandate
X
Presidential Decree No. 198 otherwise known as the Provincial Water Utilities Act of 1973 as Amended by Presidential Decree Nos. 768 and 1479 declared a National Policy favoring local operation and control of water systems authorizing the formation of Local Water Districts and providing for the government and administration to facilitate improvement of local water utility granting said administration to facilitate such power as necessary to optimize public service from water utility operations and for the purpose.
Vision
X
Nabua Water District
a basic water utility provider
and an organization with a mandate of
quality service for the
constituents of the municipality of Nabua.
Mission
X

To develop, preserve
and utilize the water resources
within and beyond its jurisdiction
for the common good
of the people of Nabua.
Core Values
X
CHRISTIAN LEADERSHIP
In the work bestowed upon us by God, we look to our Lord Jesus Christ as our model. Jesus as God and man is our guide to obedience and faithfulness to HIS call and total submission to HIS divine will.

We strive for holiness in life just as Christ leads his people.

SERVANT LEADERSHIP
It is a privilege to serve GOD and HIS people. Leaders are to serve with humility, self sacrifice and submission to God with whom we all render an account. He who wants to be great must serve the rest.

HONESTY AND INTEGRITY
It is a virtue that improves manís character. It means uprightnesss or a refusal to lie, steal or deceive in any way. Adherence to moral values.

SPECIAL CONCERN FOR THE ENVIRONMENT
As a water utility we adhere to the preservation of the environment. We cooperate in the reforestation of the watershed areas to preserve the source of water.

We also help conserve and preserve the waterways to maintain its sanitation for the next generation.
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Nabua Water District, Camarines Sur
November 19, 2019
Citizen's Charter
Service Availability
 
FRONTLINE SERVICES
APPLICATION FOR RECONNECTION
Step No. ACTIVITIES / PROCESS Duration Person Responsible Fee(s) Requirements Location
Client Frontline Service Provider
1. fill-up Service Request form Service Request form NAWAD
2. briefing 5 mins billing clerk NAWAD
3. - lounge - prepare Maintenance Order & attached other documents relative thereto 2 mins billing clerk NAWAD
4. - lounge - inspection & estimate of required service fees (if any) & advise to be back next day 1 hr plumber NAWAD
5. - lounge - approval of Reconnection Charged form & its Maintenance Order 1 min General Manager / Authorized Representative NAWAD
6. - lounge - encoding of database at WBCS 2 mins billing clerk as stated
7. payment of reconnection fees (if any) indicated in the Reconnection Charge form 100.00 if residential & within (30) days of disconnection NAWAD
200.00 if commercial & within (30) days of disconnection
500.00 if residential & beyond (30) days of disconnection
600.00 if commercial & beyond (30) days of disconnection
- unpaid bills
- interest (1.5%)/month
- cost of materials (variable)
8. reconnection 2 mins plumber NAWAD
9. prepare Reconnection Report 2 mins plumber NAWAD
10. update database at WBCS 1 min billing clerk NAWAD
END OF TRANSACTIONS
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