Mandate
X
Presidential Decree No. 198 otherwise known as the Provincial Water Utilities Act of 1973 as Amended by Presidential Decree Nos. 768 and 1479 declared a National Policy favoring local operation and control of water systems authorizing the formation of Local Water Districts and providing for the government and administration to facilitate improvement of local water utility granting said administration to facilitate such power as necessary to optimize public service from water utility operations and for the purpose.
Vision
X
Nabua Water District
a basic water utility provider
and an organization with a mandate of
quality service for the
constituents of the municipality of Nabua.
Mission
X

To develop, preserve
and utilize the water resources
within and beyond its jurisdiction
for the common good
of the people of Nabua.
Core Values
X
CHRISTIAN LEADERSHIP
In the work bestowed upon us by God, we look to our Lord Jesus Christ as our model. Jesus as God and man is our guide to obedience and faithfulness to HIS call and total submission to HIS divine will.

We strive for holiness in life just as Christ leads his people.

SERVANT LEADERSHIP
It is a privilege to serve GOD and HIS people. Leaders are to serve with humility, self sacrifice and submission to God with whom we all render an account. He who wants to be great must serve the rest.

HONESTY AND INTEGRITY
It is a virtue that improves manís character. It means uprightnesss or a refusal to lie, steal or deceive in any way. Adherence to moral values.

SPECIAL CONCERN FOR THE ENVIRONMENT
As a water utility we adhere to the preservation of the environment. We cooperate in the reforestation of the watershed areas to preserve the source of water.

We also help conserve and preserve the waterways to maintain its sanitation for the next generation.
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Nabua Water District, Camarines Sur
November 19, 2019
Citizen's Charter
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SERVICES PLEDGE
OFFICE OF THE GENERAL MANAGER

The office of the General Manager exercises over-all administration, supervision and control of the entire operation of the Nabua Water District.

ITEM ACTIVITIES DURATION
1 Manage the day-to-day operation & affairs of the WD daily
2 Recommends Annual Budget for approval of the BOD yearly
3 Prepares Corporate Plans & Programs of the WD yearly
4 Implement & monitor all Policies, Resolutions passed by the BOD & MCs from other Government Agencies daily
5 Prepares Agenda for the meeting of the BOD 1 hr
6 Approves Appointments, Promotions, Demotions and other personnel actions 10 mins
7 Approves Vouchers, Travel Orders & Applications for Leave 10 mins
8 Approves Water Service Applications for installation 10 mins
9 Approves Disconnection & Reconnection orders of service connections As required
10 Prepares Office Memorandums & Office Orders 30 mins
11 Enters into Contracts or Agreements duly authorized by the BOD As required
12 Attends seminars, meetings & conferences 1-3 days

The Office of the General Manager is open from 8:00 A.M. to 5:00 P.M., Monday to Friday
HUMAN RESOURCES MANAGMENT/PERSONNEL UNIT

The HRMO Unit of Nabua Water District is committed to serve accurately & proficiently up to the highest standard of excellence.

ITEM ACTIVITIES DURATION
1 Processing of Appointment documentation as needed
2 Preparing personnel records as per request (Identification Card, service record, leave credits certification & commutation, employment certification, pay slips) as needed
3 Updating leave credits, 201 files as needed
4 Preparing personnel reports & or correspondences NOSA, NOSI, PES report, Contract of Employment, POP, POPASAD, PRAISE, others as needed
5 Maintaining personnel records & its full details as needed
6 Attending personnel meetings, seminar/workshops & disseminating thereof as needed

The Human Resource Management (Personnel Unit) will observe regular office hours 8:00 A.M. to 5:00 P.M. from Monday to Friday but in exigency of services & authorized, the personnel is willing to extend services even beyond office hours.
ADMINISTRATIVE SECTION

The office of the General Manager exercises over-all administration, supervision and control of the entire operation of the Nabua Water District.

ITEM ACTIVITIES DURATION
1 Drafting & encoding correspondences (internal, outgoing, others) as needed
2 Preparing Payroll Attendance Summary (Management) with supporting documents attached, pay slips & pay envelopes as scheduled
3 Receiving & recording of incoming & outgoing correspondences & forwarding to concerned unit daily
4 Surfing the international networking for electronic mail correspondences & other government websites (CSC, COA, DBM, GSIS, OP) for updates on issuances, circulars, guidelines, etc. as needed
5 Maintaining files appropriately & completely daily
6 Assistance to the HRMO-Designate as needed
7 Act as the Secretary of the District daily

The Administrative Unit observes regular office hours 8:00 A.M. to 5:00 P.M. from Monday to Friday but in exigency of services & authorized, the personnel is willing to extend services even beyond office hours.
COMMERCIAL SECTION

The Commercial Unit of Nabua Water District is committed to serve accurately & proficiently up to the highest standard of excellence.

ITEM ACTIVITIES DURATION
1 Providing customer service assistance daily
2 Orienting & or briefing of details for services requested & other queries as per approved URR daily
3 Preparing Statement of Accounts monthly
4 Preparing billing reports As needed
5 Maintaining concessionaires’ files daily

The Commercial Unit observes regular office hours 8:00 A.M. to 5:00 P.M. from Monday to Friday but in exigency of services & authorized, the personnel is willing to extend services even beyond office hours.
ACCOUNTING SECTION

The Accounting Unit do hereby pledge to provide the following services in order to achieve the highest possible performance.

ITEM ACTIVITIES DURATION
1 Received & checked the accuracy of the meter reading reflected in the water bills, billing register & billing register summary by Barangay. 30 mins
2 Record the materials & supplies received & issued to materials & supplies stock card. 1 day
3 Prepares depreciation schedule based on depreciable assets. 20 mins
4 Prepares payroll & complete authorized salary deductions 30 mins
5 Received & check the summary expenses & supporting documents on the liquidation of advances from officers & employees. Check the authenticity of the transactions & the presence of signature of the authorized employee on the supporting documents. 10 mins
6 Prepares vouchers with complete supporting documents. 5 mins
7 Verifies & prepares the Journal Entry Vouchers (JEV) for miscellaneous transactions which were not taken up in the specialized journals like the following: Billing Adjustment Memo, Debit Memo/Credit Memo, Depreciation, etc. 15 mins
8 Posts the amount in the Journal Entry Vouchers Registers to the General Ledger & Subsidiary Ledger. 10 mins
9 Records & verifies the transactions from the source documents to the following specialized journal: Billing Register, Cash Receipt Register & Disbursement Voucher Register. 30 mins each
10 After balancing the following journals post their total amount to the Journal Entry Voucher Register, then post to the General Ledger & Subsidiary Ledger. 10 mins
11 Extract the balances of the General Ledger accounts & prepare the Trial Balance. 10 mins
12 Prepares the following reports from the trial balance & other supporting records: Detailed Statement of Income & Expenses, Condensed Statement of Income & Expenses, Detailed Balance Sheet, Condensed Balance Sheet, Cash Flow Statement, Statement of Retained Earnings & Monthly Data Sheet 1 week
13 Prepares Annual Budget 1 month
14 Prepares Withholding Tax Certificates 5 mins
15 Prepares Annual Information Return on Income Taxes Withheld on Compensation & Final Withholding Tax 4 hrs
16 Prepares Annual Information Return on Creditable Income Taxes Withheld (Expanded) Income Payments Exempt from Withholding Taxes. 4 hrs
17 Process Annual Income Tax Return for submission to BIR 3 days

The Accounting Unit observes regular office hours 8:00 A.M. to 12:00 NN & 01:00 P.M. to 5:00 P.M.
STOREKEEPING SECTION

The office of the General Manager exercises over-all administration, supervision and control of the entire operation of the Nabua Water District.

ITEM ACTIVITIES DURATION
1 Supply materials/office supplies needed by technical team & office staff daily
2 Prepare Purchase Request as required
3 Conduct Canvass of Materials as required
4 Prepare Purchase Order as required
5 Prepare & issue requested materials for water service installation, water service repairs & reconnection as required
6 Submit report for Inspection & Acceptance Report, Materials Issue Slip & Report of Supplies & Materials Issued end of month
7 Perform Physical Count of Materials & Supplies Inventory, Property Plant & Equipment. twice a year

The Storekeeping Unit observes regular office hours 8:00 A.M. to 12:00 NN & 01:00 P.M. to 5:00 P.M. but in exigency of services & authorized, the personnel is willing to extend services even beyond office hours.
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